We have made every effort to ensure we protect your personal information. Select from the options below and click on it to view a particular area or, alternatively, scroll down the page to view all this section.
See also General Terms and conditions.
PrivacyAbout your privacy
This privacy information was last updated on March 8th 2001. Boots.com Direct Limited is registered under the Data Protection Act. We are committed to protecting the information we collect from you, which we use to enhance your experience of using boots. com and to provide you with the services you request from us.
We also outline the security measures we take to protect your details once you have given them to us. You can then make informed choices about the personal information you provide on this site.
How long is information kept for?
We will keep and use your information for as long as you are registered on the current Web site. You can choose to cancel your registration in the 'My account' section of the site. Doing this does not erase your information from our database. Your information is then stored for two reasons:
- to ensure that any orders you have placed can be processed to completion and
- so that we can contact you in emergencies, such as if there is an urgent product recall.
Otherwise, your information will not be accessed again and it will remain secure.
If you cancel your registration you will no longer be able to shop online or receive e -mails from us. Any orders you have placed will be processed as normal. You cannot open a new account using the same e-mail address as a previously closed account.
Although the Ask the Pharmacist service is no longer provided, information you may have supplied through Ask the pharmacist is stored in a secure database for at least two years to ensure we meet the ethical requirements of the Royal Pharmaceutical Society of Great Britain and so that we can follow up any subsequent queries.
About "cookies"
A 'cookie' is a file in your web browser that enables us to recognise your computer when you visit the site.
The tool is used by many Web sites to help collect information, such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly.
Like other retailers we use 'cookies' to allow us to fill in our login fields with your e mail address, once you have registered. This is to enable customers to login to our site more quickly and easily when you make future visits to boots.com.
If you are using another person's computer to login to our site (eg in an internet cafe or a colleagues computer at work) then it's possible your e mail address will display in the login field to a subsequent user of our site. We therefore advise customers to clear 'cookies' stored by the web browser when using another person's machine in order to prevent this from happening. The option to do this is normally found within the Tools dropdown menu at the top of the browser window.
If you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the site. (For example products you have placed in your basket may be lost.)
In the future, we may use cookies to personalise our Web site, but we will let you know when that happens.
For independent information about cookies visit www.aboutcookies.org
boots.com is not responsible for the content of external internet sites.
